Frequently asked questions

What is your typical process for working with a new customer?

Its pretty simple, we ask similar questions as to the list below on what you should think through. Give you a quote, set the date. Arrive at your home and go from there!

What advice would you give a customer looking to hire a provider in your area of work?

Most of our clients hire us due to our reviews. Reviews can tell you a lot about anything that you are investing your time and money into. Read the reviews for the cleaners you are interested in, this will give you good insight. ☆ Also what is very important is that you need your cleaners personality to mesh with yours. You're comfortable with them and they are comfortable with you this equals are successful work environment. After all this person will be in your home and you can build a great business relationship with each other!

What questions should customers think through before talking to professionals about their project?

#1 What's the project: Floors only? Ok, what type of flooring do you have in your home? Bathrooms? Great! How many bathrooms are there and are they half or full bathrooms? Bedrooms? Sounds good, do you need the furniture and light fixtures dusted as well? Think through your needs. #2 How many rooms total need to be cleaned. Write or type out a plan if action that you expect for your cleaner to do so that you guys can be on the same page. How many rooms total What type of flooring are in these rooms What specifically do I want done in each room. #3 Do you need a deep clean or general cleaning? Deep clean: This hasn't been cleaned in at least 6 months or this is something that requires detailed cleaning. IE: removing food from cabinets and wiping shelves, dusting cobwebs in all bedrooms, or cleaning vents on kitchen appliances. General clean: I am a pretty tidy person but I need someone to take care of the rest of the cleaning so that I can relax. #4 Who should do the project? Sometimes clients have services that they may request to be done but I believe that they are the best person to compete them! ? Example: there is a particular cleaning solution that needs to be applied, in a specific, meticulous, calculated method. Also the item or surface is very delicate or vintage. Most time in these cases the project/service may not be completed to that person's elevated standards. Which meeting your standards is our #1 goal, so please be mindful of this. ? Because we want the best for you and your home! #5 Trust your professionals knowledge. If you have a deep cleaning that needs to happen trust the time estimate given to you by us. It will take some time to do the detail or restoration cleaning. Please understand these projects take a minimum of 5hrs to complete and to be done right for the best possible result.