Terms and Conditions for Divine Touch Cleaning

Welcome to Divine Touch Cleaning! By accessing or using our services, website, or SMS communication, you agree to comply with the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. General Terms

• Divine Touch Cleaning provides professional cleaning services, and by scheduling a service, you agree to abide by our policies and payment terms.
• We reserve the right to refuse service to anyone for any reason.
• These terms may be updated periodically. Continued use of our services constitutes acceptance of any revised terms.

2. SMS/Text Messaging Terms

By providing your phone number and opting into SMS communication with Divine Touch Cleaning, you agree to the following:

1. Sender Information: You consent to receive SMS messages from Divine Touch Cleaning, located at 830 N 109th St #28, Wauwatosa, WI 53226.
2. Types of Messages: You may receive service updates, appointment reminders, promotional offers, and important notifications related to our services.
3. Message Frequency: Message frequency varies based on service interactions and promotional campaigns.
4. Message and Data Rates: Standard message and data rates may apply as per your mobile carrier's plan.
5. Opt-Out: You can opt-out at any time by replying STOP to any SMS message. Once opted out, you will no longer receive text messages from us.
6. Help & Support: If you need assistance, reply HELP to any message or email us at hello@divinetouchclean.com.
7. Privacy Policy Link: Our full privacy policy can be found here.

3. Service Terms

• Appointments must be scheduled in advance and are subject to availability.
• Cancellations require at least 24 hours' notice to avoid a cancellation fee.
• Payments are due upon service completion unless otherwise agreed.

4. Liability

• Divine Touch Cleaning is not responsible for any damages caused by pre-existing conditions or hazards in your home or business.
• We are not liable for lost or damaged items unless due to negligence by our staff.
• Our liability is limited to the cost of the service provided.

5. Data Protection & Privacy

• We collect and process personal data per our Privacy Policy.
• Your SMS opt-in data will not be shared with third parties except for essential business purposes.

6. Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin. Any disputes shall be resolved in the applicable courts of Wisconsin.

7. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:
Divine Touch Cleaning
Email: hello@divinetouchclean.com
Phone: 414-909-3037
Address: 830 N 109th St #28, Wauwatosa, WI 53226

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.